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 | How will I be
charged for services & when do I pay?
At, or in advance, of the first visit. The total for
services requested will be reviewed with you at the free, initial
orientation. You will need to pay the total at the first visit
or in advance of the first visit. A New Leash on Life accepts
payment by cash or check, we do not yet accept credit cards.
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Will my pets and I
meet the pet sitter before service starts?
Yes, the individual who meets with you at the free orientation is
the same individual who will provide your pet sitting services.
The purpose of the meeting is, in part, to ensure your pets'
compatibility with the pet sitter.
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| What happens when I
get back from my trip?
For the safety of your
pets, you are to call your pet sitter to confirm you have returned.
If you do not call the pet sitter, she will continue providing
visits and you may get charged for the visit(s).
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| What if the pet
sitter is not available during the
time I will be away?
At the free orientation, your pet sitter will discuss with you the dates that you need.
If the dates are incompatible with her schedule, she will assist you
in locating another pet sitter.
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What if the pet sitter
has a personal emergency while taking care of my pets?
A New Leash on Life is a member of the Pet Care Network of Silicon
Valley and in an emergency the Network provides back-up coverage.
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